BAD CUSTOMER SERVICE

The beginning of February 2016 a claim with Standard Bank Insurance motor claims department.<br> <br> The assessor came to me to assess the car on the 8th February 2016.<br> <br> To date end February 2016 I never received a call from Standard Bank every time I had to call to enquire about the status of my claim. I was told that the claim was approved on the 22nd and I requested that the claim amount be paid to me so I could take my car to a panel beater of my choice, Every time I call I get told that they still busy with the matter.<br> <br> Very bad customer service, extremely disappointed.