RB
Relton B

1 reviews | Active since Feb 2016

14 Feb 2018, 11:56

BAD CUSTOMER SERVICE

Another day has passed and no word from Standard Bank insurance < Regional Manager Karin Van Tonder. R100,000 stuff was ****** and although i want this claim to be finalized i cannot stay out of work ,its not too much to ask for an assessor to come to my house from 5. - 6.30. HOW CAN WE MOVE YOUR BANKING FORWARD. We can get more than one assessor and let them go the extra mile for the clients.

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Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply27 Mar 2018, 09:31
Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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