BAD CUSTOMER SERVICE

Item: Standard Bank Insurance
Rating: 1
Author: Relton B

I have been phoning, email and running up and down to beg Standard bank to send an assessor to my house after 5 to assess my claim. I am not being threatened by TSM assessor services that my claim will be closed and that i don't want to make myself available. how can i stay out of work for insurance, is that not why we pay that they can accommodate us in times of loss/ theft

Helpful (0)

Replies (1)

Standard Bank Insurance's replyOfficial

27 Mar 2018, 09:01

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply27 Mar 2018, 09:01

Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
***
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