1 reviews | Active since Feb 2017

29 Jan 2018, 23:17

BAD CUSTOMER SERVICE

insurance assessor want me to take leave to be at home , he is only available between 8 and 3 and dont want to compromise to see me after 5 or on a weekend and he is going away from the 31st for a week therefore he closed my claim by saying i dont want to avail myself, i did not sign up for this when i selected standard bank as my insurance holder

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Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply27 Mar 2018, 12:20
Official

Thank you for allowing us the opportunity to look into your matter.

We trust your complaint was resolved to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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