Bad Customer Service

<p>I once again proved why moving away from Standard Bank Insurance was the best move ever!</p> <p>After my last Hello Peter post regarding a claim I had with Standard Bank Insurance that was pathetic, etc etc, the customer complains centre contacted me via email, told me they will look into the matter, this was on 29 September 2016 and that it will take 8 working days.</p> <p>After 3 weeks, I contacted the person that got back to me, no reply from him. After another few weeks of trying, I get a message he does not work for Standard Bank anymore and that I should contact the following people mentioned in the email response. Which I did, this was 3 November 2016. </p> <p>I am STILL waiting for a reply.</p> <p>Bad bad bad customer service!!!</p>