BAD CUSTOMER EXPERIENCE

I just want to share the most pathetic service i received yet from Std Bank. I was shopping around for home insurance on hippo. then i remembered let me try my bank 1st , Standard Bank. i went to the website and completed a form, i requested to be called between specific times as i'm in meetings all day and have very little time to answer calls. I received a call just as i finished submitting and of cause i didn't pick it up. i then received an email from ***, " i called and your phone goes to VM, i don't know how am supposed to call you regarding your quote" I responded i didn't pick up the phone because i am in a meeting, i saw it ringing, i asked to be called between these times when i was filling your form. this guy responded with another email, i immediately picked up that this one was trying to disrespect me and i wasn't going to play with him. I simply said please confirm if standard bank will call me or should i proceed and look for insurance elsewhere, in which he responded. "Its up to you if you don't want to be called by us" I guess his business which is standard bank this time is making enough money to care about customers, of cause I'm a customer, I'll spend my money where I'm valued. I will not be taking this insurance anymore, let me go and try other kids. that's the nice thing about having a lot of you in the industry, we don't have to take nonsense from your call center agent's stinking attitude, you give me attitude, i take my business elsewhere. simple as that. Thank you Jonathan, i hope your business don't lose anymore clients because of your attitude, akere standard bank is your ****za shop.