GS
Gloria S
1 reviews | Active since Mar 2025
20 Mar 2025, 12:57
BAD BAD STD BANK INSURANCE CLAIMS/COMPLAINTS/REVIEW OF CLAIM
This is probably the most pathetic service received from any institution. They say government department are bad, try SBIB. I had 2 claims denied due to wear and tear. What I did not tell them was that both claim items were refurbished not even 5 years ago. If wear and tear is over +- 5 years , its a joke. I have tried for several months to get to speak to a manager or senior official, and get transferred to dept to dept. Someone is always calling me back to no avail. Today someone called from retentions and the same story, from dept to dept. I need a manager to call me and explain. Looks like they find ways to decline claims not assist the customer in any way. JOKES
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Replies (6)0
Replies (6)GS
Gloria S's updateReviewer Update
20 Mar 2025, 13:54Provide me with details of where to send my details, not an automates response.
GS
Gloria S's update20 Mar 2025, 13:54
Reviewer Update
Provide me with details of where to send my details, not an automates response.
GS
Gloria S's updateReviewer Update
20 Mar 2025, 14:04Thank you for your response.
I will be sending all my correspondence, except the frustrating telephonic conversations.
I will be sending all my correspondence, except the frustrating telephonic conversations.
GS
Gloria S's update20 Mar 2025, 14:04
Reviewer Update
Thank you for your response.
I will be sending all my correspondence, except the frustrating telephonic conversations.
I will be sending all my correspondence, except the frustrating telephonic conversations.
GS
Gloria S's updateReviewer Update
20 Mar 2025, 15:00The email address of ***. comes back as incorrect email address.
GS
Gloria S's update20 Mar 2025, 15:00
Reviewer Update
The email address of ***. comes back as incorrect email address.
GS
Gloria S's updateReviewer Update
20 Mar 2025, 16:07Thank you, the email has been sent and acknowledged.
GS
Gloria S's update20 Mar 2025, 16:07
Reviewer Update
Thank you, the email has been sent and acknowledged.
GS
Gloria S's updateReviewer Update
11 Jul 2025, 08:45JUST ANOTHER NOTE TO SAY THAT SBIB DO NOT CARE, DONT WASTE YOUR TIME SPEAKING TO A AGENT AS HE GIVES YOU SOME BULL STORY ABOUT SOMETHING HE ASUMES IS RIGHT. I HAVE SPOKEN TO SEVERAL PEOPLE WHO CANCELLED THEIR INSURANCE WITH SBIB , AND IT SEEMS TO BE A PATTERN OF OLDER PEOPLE WHO A RE BEING BULL**** BY AGENTS WHO KNOW ABSOLUTELY NOTHING ABOUT THE BUILDING OR CONSTRUCTION INDUSTRY AND BELIEVE WHATEVER A PICTURE SHOWS.
I HAVE CANCELLED AND HAPPY TO BE INSURED SOMEWHERE ELSE , WHERE THE CORRECT PROCEDURES WERE FOLLOWED. I RATED A FAT 0.
I HAVE CANCELLED AND HAPPY TO BE INSURED SOMEWHERE ELSE , WHERE THE CORRECT PROCEDURES WERE FOLLOWED. I RATED A FAT 0.
GS
Gloria S's update11 Jul 2025, 08:45
Reviewer Update
JUST ANOTHER NOTE TO SAY THAT SBIB DO NOT CARE, DONT WASTE YOUR TIME SPEAKING TO A AGENT AS HE GIVES YOU SOME BULL STORY ABOUT SOMETHING HE ASUMES IS RIGHT. I HAVE SPOKEN TO SEVERAL PEOPLE WHO CANCELLED THEIR INSURANCE WITH SBIB , AND IT SEEMS TO BE A PATTERN OF OLDER PEOPLE WHO A RE BEING BULL**** BY AGENTS WHO KNOW ABSOLUTELY NOTHING ABOUT THE BUILDING OR CONSTRUCTION INDUSTRY AND BELIEVE WHATEVER A PICTURE SHOWS.
I HAVE CANCELLED AND HAPPY TO BE INSURED SOMEWHERE ELSE , WHERE THE CORRECT PROCEDURES WERE FOLLOWED. I RATED A FAT 0.
I HAVE CANCELLED AND HAPPY TO BE INSURED SOMEWHERE ELSE , WHERE THE CORRECT PROCEDURES WERE FOLLOWED. I RATED A FAT 0.
GS
Gloria S's updateReviewer Update
11 Jul 2025, 09:59NO THANK YOU. I WOULD NOT LIKE TO PUT MY PRESSURE UP AGAIN. YOUR TEAM BEHAVE LIKE ****MERS. I WILL NOT CHAT TO ANOTHER MOHAMMED IN YOUR COMPLAINTS DEPARTMENT AGAIN .
PLEASE DO NOT BOTHER , I AM INSURED BY TRUE PROFESSIONALS. HONESTLY , I HAVE TRIED SPEAKING TO THAT AGENT , BUT ITS HIS WORD AGAINST A PENSIONER...... CANT DEAL WITH IDIOTIC BEHAVIOUR , TELLING ME THATS HIS VIEW , IF I DONT LIKE IT , GET YOUR OWN OPINION. THATS THE REASON FOR THE COUNTRIES BAD SERVICE, ITS EITHER YOU EXCEPT THEIR VIEW OR FIGHT WITH A HEART ATTACK LATER.
SO NO MORE SBIB STRESS........
PLEASE DO NOT BOTHER , I AM INSURED BY TRUE PROFESSIONALS. HONESTLY , I HAVE TRIED SPEAKING TO THAT AGENT , BUT ITS HIS WORD AGAINST A PENSIONER...... CANT DEAL WITH IDIOTIC BEHAVIOUR , TELLING ME THATS HIS VIEW , IF I DONT LIKE IT , GET YOUR OWN OPINION. THATS THE REASON FOR THE COUNTRIES BAD SERVICE, ITS EITHER YOU EXCEPT THEIR VIEW OR FIGHT WITH A HEART ATTACK LATER.
SO NO MORE SBIB STRESS........
GS
Gloria S's update11 Jul 2025, 09:59
Reviewer Update
NO THANK YOU. I WOULD NOT LIKE TO PUT MY PRESSURE UP AGAIN. YOUR TEAM BEHAVE LIKE ****MERS. I WILL NOT CHAT TO ANOTHER MOHAMMED IN YOUR COMPLAINTS DEPARTMENT AGAIN .
PLEASE DO NOT BOTHER , I AM INSURED BY TRUE PROFESSIONALS. HONESTLY , I HAVE TRIED SPEAKING TO THAT AGENT , BUT ITS HIS WORD AGAINST A PENSIONER...... CANT DEAL WITH IDIOTIC BEHAVIOUR , TELLING ME THATS HIS VIEW , IF I DONT LIKE IT , GET YOUR OWN OPINION. THATS THE REASON FOR THE COUNTRIES BAD SERVICE, ITS EITHER YOU EXCEPT THEIR VIEW OR FIGHT WITH A HEART ATTACK LATER.
SO NO MORE SBIB STRESS........
PLEASE DO NOT BOTHER , I AM INSURED BY TRUE PROFESSIONALS. HONESTLY , I HAVE TRIED SPEAKING TO THAT AGENT , BUT ITS HIS WORD AGAINST A PENSIONER...... CANT DEAL WITH IDIOTIC BEHAVIOUR , TELLING ME THATS HIS VIEW , IF I DONT LIKE IT , GET YOUR OWN OPINION. THATS THE REASON FOR THE COUNTRIES BAD SERVICE, ITS EITHER YOU EXCEPT THEIR VIEW OR FIGHT WITH A HEART ATTACK LATER.
SO NO MORE SBIB STRESS........