BAD AND WORST, SICKENING SERVICE BY STANDARD BANK INSURANCE

Today i cane to realize that its not about a client but rather the bank itself!

On the 5th Feb 2026, will be exactly 63 days that STD BANK INSURANCE is failing to finalize my claim!

Having submitted my claim on the 5th dec 2025.

No detailed feedback on my claim. I have to call daily and not getting any assistance. I send a thousand request to be called back and update me on the matter but nothing works.

My claim is still pending. How does one recommend a business to family and friends when this is the level of services we are rendered.

I submitted a complaint to the complaints department and was not assisted at all. If Standard Bank was aware of the amount of airtime i waste daily calling and not being assisted!

So am telling you all now that there are bad experiences and that does not happen to everyone but in my case, i would strongly advice you to stay away from STANDARD BANK INSURANCE BROKERS, FOR ANY FORM OF INSURANCE!!