1 reviews | Active since Nov 2014
Atrocious service
<p>I submitted a claim number SHS ********** 9600 on 11 May. I requested car hire for loss of use, and the consultant assisting me said she would arrange it with Avis and they would give me a call the same day to arrange collection.</p> <p> </p> <p>I still have not received any call from Avis. This morning I received a call from the assessor whom you have appointed to look at my case. He did not even know where the car was</p>
I still have not heard anything from your resolution specialist. I called yesterday morning again to follow up on the claim. The person i spoke to assured me that I would receive a call from Avis for the courtesy car yesterday still. I still have not received any call.
And he said he had escalated this on his side.
Your service is just going from bad to worse!!
I still have not heard anything from your resolution specialist. I called yesterday morning again to follow up on the claim. The person i spoke to assured me that I would receive a call from Avis for the courtesy car yesterday still. I still have not received any call.
And he said he had escalated this on his side.
Your service is just going from bad to worse!!