RM
Refilwe M

1 reviews | Active since Dec 2014

18 Feb 2021, 14:08

ASB Premium

Since the beginning of the year I have been asking Standard Bank to stop the debit order that goes to ASB PREMIUM, I have gone into the branch and on the phone with the team, but the debit order had (1) not been cancelled (2) not been reversed. I was then instructed to email Chantal C Jacobs, to request a cancellation. I emailed her on the 29th Jan, I have followed up numerous time and STILL I have not heard back.

The latest debit order was for R645.26 even though I had requested that it be cancelled.

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Replies (1)
RM
Refilwe M's update23 Feb 2021, 12:43
Reviewer Update
Nothings been resolved yet. Haven't heard from Standard Bank Insurance since 18 Feb (even though I immediately sent them my ID number so that that could track my policy).
Should a debit order for ASB come off my account this month I will be leaving the bank.