Appointing Poor Service Providers

<p>They have brocken into my house on the 16 September 2016, since then an accessor came out from the company that was successfully appointed in doing the repair to my burglar bar, window frame and blind. A week thereafter another representative of the company came out to do final measurements (justwaisted more of my time. ) Its the 10th October today and when contacting the company they give excuses bout making a simple burglar bar. Since the 16 September i have not had proper rest and enter a brocken home every day which constantly reminds me of the break-in. I honestly dont know why standard bank appoints companies that takes about a month to have a burglar bar made. When i asked whether i will be covered if any more losses is incurred because of this delay, the banks response was simply no it would be a new clam and excess would have to be paid. I regret having insurance with Standard Ban****!!</p>