********* AND UNACCEPTABLE SERVICE FROM STANDARD BANK INSURANCE DIVISION

After being a Standard Bank customer for many years, I am appalled and disgusted by their lack of ethics in not responding to my three emails requesting the cancellation of our building insurance. The price has doubled over several years and is now at an unacceptable level. - I've had NO response in 8 weeks. Even after calling them I've still not received confirmation of my cancellation. This is unacceptable. I no longer have confidence in calling this my bank, let alone a bank at all!