Always looking for a reason to decline a claim

<p>The appeals process is a joke, no action or feedback on my appeal for claim number: HLC17/001064. I had a accidental damage to my garage which collapsed. The structure poses a safety risk as it can collapse at any minute and it will cause damage to my house and my neighbours house. Looks like Standard bank Insurance would prefer to pay a bigger claim when the structure collapses further. Despite stressing the urgency and sending pictures i am yet to solicit a response.</p>