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Priscilla M

1 reviews | Active since Mar 2021

17 Mar 2021, 08:38

Account protection plan with standard bank claims

I have lodge a claim with standard bank under my account protection plan which I have for my credit card , for the past two I have not been assisted , I also lodged this with their complain resolution with no help. My acc no is ***. Can I please have an urgent response as I have been retrenched cannot afford to pay.

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Replies (3)
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Priscilla M's update17 Mar 2021, 10:43
Reviewer Update
My email address is ***, my credit card account number is ***78 1689 my I'd number *** this claim is under my credit card account protection plan which I must claim due to retrenchment. My contact number is ***
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Priscilla M's update17 Mar 2021, 15:55
Reviewer Update
Thank you for the response, I will send my credit card account statement via email
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Priscilla M's update17 Mar 2021, 22:53
Reviewer Update
I find it very strange that I have a standard bank gold credit card which standard bank bills me every month, can you please refer to your standard bank credit card division how do they send statements to me and how do they retrieve my details? I regret having a credit card with standard Bank which I had for more than 10 years and have never skipped my monthly installments.