1 reviews | Active since Feb 2017
ABSOLUTELY ATROCIOUS SERVICE
<p>The below I got from the internet is something to be "scared" off ......</p> <p>I have been trying for 3-4 months now for my claim to be paid out. I have been corresponding with Samantha, who advised me on the 7th of May that the payout will take place within 3 - 5 working days.....I AM STILL WAITING!!!!! and she does not respond to any of my emails anymore (3rd request). </p> <p><br />STANDARD BANK'S SERVICE IS ATROCIOUS, TO SAY THE LEAST.</p> <p><br />Bank<br />2013 Complaints<br />2014 Complaints<br /><br />Standard Bank<br />2013 980<br />2014 1 630<br />66.3% UP</p> <p><br />FNB<br />927<br />787<br />-15.1%<br />Capitec<br />867<br />640<br />-26.2%<br />Absa<br />970<br />639<br />-34.1%<br />Nedbank<br />688<br />635<br />-7.7%<br />The ombudsman noted that the demographics and structures of all the banks differ greatly, and as such the complaints reflect various client profiles, product mixes, and liability to the public.</p> <p>“The number of files opened in 2014 per bank is not necessarily indicative of the individual bank’s customer complaints handling performance or its performance in general,” the report noted.</p> <p> </p> <p> </p>
