AG
Asheen G

1 reviews | Active since Oct 2015

15 Jan 2025, 14:49

Absolute Worst - Customer Service and feedback in resolving issues are shocking !!

Home insurance is the worst department to rely on. Their customer service is terrible and their lack of resolving issues is shocking. From the claims department right up until their customer care department , all of them are just not bothered. The lack of professionalism and regard for your assets is frightening. I would also be very conscious of the type of service providers they send to assist you as some of them lack professionalism and are very quick to make a buck . They are just not bothered , shocked that such a huge company doesnt take their customers seriously.

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AG
Asheen G's update21 Jan 2025, 11:08
Reviewer Update
Just when you think they somehow resolving your matter , the come up with the worst excuse to delay the process.

Once again , be very careful , as they tend to do as they please when it suits them and lack simple common sense !

I am willing to share my horrific experience with anybody who wishes to know !

Given a chance to rectify but just a no care attitude !