Absolute Shocking behaviour

Please see the following response to my query which now have been closed

We acknowledge receipt of your complaint and wish to thank you for bringing this matter to our attention.

At the outset, we sincerely apologize for the any inconvenience you have experienced.

Upon receipt of the complaint, the matter was referred to the Client Servicing team to assist with your policy query. We have received feedback that a the team leader was unsuccessful in reaching you via mobile to provide feedback, however advised of communication via e-mail.

We have included the Team Leader: Dillon Adams and consultant assisting as well: Kamva Nobenxa, in copy who will provide you with feedback relating to your policy query accordingly.

We will therefore proceed to close the complaint on our side.

Should you need any further assistance regarding this matter, please feel free to contact us directly.

Terral Kisten

Needless to say this will never be reolved. See my previous complaint. They are very well aware that I have mailed Dillon directly. I am not availabke on mobile so like I requested please mail me back.