8 Minutes holding to be cut off!

<p>So I'm trying to confirm the cancellation of my policy - mostly due to your complete lack of service, high annual increases, and arrogant attitudes.</p> <p>I phoned your call centre at 10:36 today 05/05/2017, and proceeded to wait for 8 minutes in the queue. Then someone picked up, and promptly put down!!!</p> <p>Well done STIB - just when I thought you couldn't get any worse you manage to lower the bar even further!!!</p>