LB
Luzuko B

1 reviews | Active since Mar 2018

04 Apr 2022, 12:45

***? !!!

An hour and a half on hold, still no one to assist. What the **** is this ?

0
Replies (5)
LB
Luzuko B's update04 Apr 2022, 13:16
Reviewer Update
Please have one call me IMMEDIATELY. ***
LB
Luzuko B's update04 Apr 2022, 14:08
Reviewer Update
I've now been on hold for just over 3 hours. Have you no shame?
LB
Luzuko B's update04 Apr 2022, 14:09
Reviewer Update
PLEASE CANCEL MY POLICY AND GIVE ME AN IMMEDIATE REFUND!!!
LB
Luzuko B's update04 Apr 2022, 15:03
Reviewer Update
Pleasw dont patronise me. Your apology means VOKOL. I've been on the phone for close to 4 hours, non stop hold music. Now, my battery is about to die and you're here playing a PR driven game of semantics. SOLVE THE ****ING PROBLEM, hours on end of hold music is enough to show me that you don't give two shots about my feelings.
LB
Luzuko B's update05 Apr 2022, 09:30
Reviewer Update
On hold for 4 hours yesterday gave up after my battery died. Sent in 2 emails, only got an automated response back. Called in at 8 am this morning, now been on hold for an hour and a half. Still haven't heard anything after this was supposedly escalated. WHAT THE **** IS GOING ON?