RS
RUDI S
1 reviews | Active since Mar 2016
22 Jun 2020, 11:55
2 months and still no resolve to a simple request.
There is no service to rate!
Sent an email almost two months ago to have credit life cover added to my bond.
A month later I get an acknowledgement of receipt.
Since then I am getting copied in on emails being sent from one agent to another and still no credit life cover is added to my bond.
I now know almost every staff member in the insurance divisions because of how the emails get sent from pillar to post.
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Replies (3)RS
RUDI S's updateReviewer Update
22 Jun 2020, 15:31I was the National Complaints Manager for one of the 10 company in South Africa and you dare acknowledge my complaint with a generic email. I gave my cell phone number and still it was not good enough for you to call me???? I have however received a call from the 6th person at SB my request was forwarded too and will discuss the way forward with him at 4pm.
RS
RUDI S's update22 Jun 2020, 15:31
Reviewer Update
I was the National Complaints Manager for one of the 10 company in South Africa and you dare acknowledge my complaint with a generic email. I gave my cell phone number and still it was not good enough for you to call me???? I have however received a call from the 6th person at SB my request was forwarded too and will discuss the way forward with him at 4pm.
RS
RUDI S's updateReviewer Update
24 Jun 2020, 12:49What a great waste of my valuable time!!!!!!!! NO RESOLVE! POOR CONSULTANT COULD NOT ANSWER ANYTHING NOT ON THE CALL SCRIPT!
RS
RUDI S's update24 Jun 2020, 12:49
Reviewer Update
What a great waste of my valuable time!!!!!!!! NO RESOLVE! POOR CONSULTANT COULD NOT ANSWER ANYTHING NOT ON THE CALL SCRIPT!
RS
RUDI S's updateReviewer Update
24 Jun 2020, 13:42Leave me alone
RS
RUDI S's update24 Jun 2020, 13:42
Reviewer Update
Leave me alone