10 month and no resolution to my claim

<p>I have my rental property insured by Standard Bank.Had a water leak in the kitchen that was caused by service provider nominate by Standard Bank. This caused major kitchen damage. A service provider was given the task 3 months after the event to do repairs .The repair work was don with secod hand wood and a hand saw.On inspection the weekend after the repair I found that secondhand materials were used the tap broken and plumming such a mess .</p> <p>After 6 month of complaining to 6 different persons in SIL I had to repair the kitches not to loose my tenants.</p> <p>I complained now for 10 months and this is where I was shocked.</p> <p>The service provider was paid R10000 for a job that a child would do better.where do they get these amatures?.</p> <p> </p> <p>SIL INSURANCE IS A **** AND DON'T THINK THEY HAVE YOUR INTERENST AT HART. The particular lady mrs Marisa Cameron of SIL just don't come back or follow up on my claims.</p> <p>After a threat a agreement of loss has been signed but still no joy with payment</p> <p>This is a discrace as I have been with Standard Bank 47 years.</p> <p>Cancell you insurance with SIL you will not get paid out is my advice to all</p> <p>I am fed up with the service level, as well as service providers used by the bank. </p>