EB
Evan B
1 reviews | Active since Mar 2009
09 Nov 2018, 16:11
1 week after lodging a claim there is still no response from Standard Bank Insurance
Lodged a claim online 1 week ago, and no response. I have called and left messages on the system, and the status is still unchanged. Earlier this year I had a similar issue on another property with Standard Bank Insurance, and it took weeks and weeks to resolve. Very poor form.
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Standard Bank Insurance's replyOfficial
09 Nov 2018, 16:14Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution.
Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply09 Nov 2018, 16:14
Official
Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution.
Kind regards
Complaint Resolution Centre
***
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