MD
Marlene D

1 reviews | Active since Dec 2024

01 Dec 2024, 05:52

Standard home Insurance bad service lighten hit house

STANDARD BANK HOME INSURANCE 3 weeks after lightning hit the house directly and caused major damage, I am still waiting for electricity to be restored in certain parts of the house, the call call keep escalating, the case manager Benedictor ignores you. I tried sending email to the complaints email and was given another number. If I did not call a private electrician to restore some power, I would be without electricity for 3 weeks I am still waiting for fixes A. Gate motor B. Garage motor C. Stove extractor D. Lights dimmers in rooms E. Airconditioner D. Lights outside not working F, Lghts in ceiling blew up G. Lights in certain parts of the house not working F. Security system

2. I paid electrian A. Fix the main box that blew to get some power B. Geyser so there would not be further damage. HOC assessors saw and took photos. I am waiting for refund.

Fixed so far A. pool system, B, Roof fixed and ceiling cracks. Bad workmanship. They painted over the cracks so you can still see the cracks. Paint dropped on yellow walls, toilet, tiles, swollen stair case and scratched it, dropped white pain everywhere on brown carport, they wipped certain places and now the carport is bleached having patched from the paint. So they left the rest of the pain mess.

I am still waiting on Standard home insurance.

Previous storm damage to Boundary wall got rejected. Our Neighbors Outsurance insurance stood at the wall and approved it in 5 minutes and came fixed the wall the next day.

The bad treatment from Standard is sad.

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