Standard Bank Insurance ***********

Standard Bank Insurance are proving themselves completely ineffectual at processing claims and, having my best guess, would be that they are completely let down by their systems and processes. Now their help line, which is inline with their banking side is ridiculous, I dont think I have had one call that I have not been on hold before getting through to any human who can't help anyway, in under 90 minutes, whether Im number 11, 19 or 363 in the queue, the call back service is non existent but does get you off the call, promoting the next sucker in the queue!!!!! Just trying to log the claim, it took them 4 days to get back to me on this system. Now, 21 days later Std Bank have done nothing but farm the claim off to a 'loss adjuster' who says they have forwarded everything to them but Std Bank say they dont have it - guess who has to try track this down now??? They will not give anytime frame or even a ballpark date as to when they will even return a call. For the record anyone looking for insurance should look at MiWay, my neighbour, who was also effected by the municipal flooding, has already rebuildt 40m of 2.5m wall with Miway. Good Show guys - Stay away from Standard Bank