Standard Bank Home Owners Insurance - Worst of the Worst

If there were a no-star to choose from, I would with utmost cer*****y have gone with that option. We have logged a complaint with Standard Bank Home Owners Insurance on 23 December 2025 and up to date nobody has responded. They did acknowledge that they received the email and will be in contact shortly, to no avail. We have been with them for 23 years this year! Highly disgusted with their service - it is something to be desired!