Pipe leakage Recurring Problem

I have had endless unsolve pipe leakage issue for moths with standard to appoint where my kids and I got sick from the damp and coldness in the house. I thought insurance should give you peace of mind but all i feel is anxious for the fact that when vendor gets appointed to fix damages few days later we have to call the insurance or thd vendor back to refix ths pipes. Poor workmanship to the bitter core. Having to pay excess fees and hoping the problem wont come back has been wishful thinking. We have be patient and this is out of control. For this year only we been lodging the same incident with our insurance and the vendors they've been assigning is doing a poor freaking job coz again another pipe is leaking and lucky for us this time we delayed the job with the builders to fix the resulting damages which is building back toilet wall and shower tiles and corniche etc. February 2024 we lodge a claim for this problem hoping it will be be resolved but to date it is a problem. Where else can I go to get this problem attended to, what complaints union do we have coz its unfair for us to pay excess and the job keeps on failing. First Claim lodge in February 24/018422 EWP was the plumbers. Claim number 24/051112 Living water plumbing. Claim 24/080942 Eezy group leak detectors and again Plumbleak Cape leak detector. This insurance has failed the well being of my family and the condition of the property. I'm so anxious about this as the job is not resolved.

Given the circumstances and the recurring issue why do they not test all piping in that area and replace it all and test for a few days to establish if the job is indeed done properly. Now plumbers just come out attempt to fix it but few moments later we have to call the bank again with the same problem. Get the freaking job done properly as you assign plumbers with poor workmanship and its been costing us a penny. I have no faith in gets assigned coz the job is still unresolved.