Claim Ref // HLB/2025/410168

From: Tshidiso Mabotja Sent: 24 July 2025 09:41 To: '***' <***> Cc: '***' <***>; 'ZA Insurance SBIS Complaints' <***> Subject: RE: Claim Ref // HLB/2025/410168 Good day Sinothile, I have been trying to contact you on *** but my calls were not answered, I was told on Tuesday 22/07/2025 by Sixolile that my claim is assigned to you and you will be handling it. I since lodged a claim on Saturday 19/07/2025 in respect of my water pipe that is leaking and I can see that my claim is not taken into consideration. Kindly contact me urgently as my water bill is escalating and it is causing an inconvenience in my life and that of my family. Looking forward to hear from you. Regards, From: Tshidiso Mabotja Sent: 23 July 2025 13:09 To: '***' <***> Cc: *** Subject: Claim Ref // HLB/2025/410168 Good day, Please advise on the status of my claim as it seems as if it was not registered