No 'After-service' after contract signature

Stallion Security contacted to assess and get existing security installation on a recently purchased property in working order and armed monitoring services required. Sales person: Thomas Coote. Problems:<br> 1) Assessment Sat 21/03/15. Quote promised Mon 23/03/15. Recieved Thur 26/03/2015.<br> 2) Installation for Sat 28/03/15 - Thomas arrived on Sat only to complete paperwork - not installation.<br> 3) Installation then agreed to be done by Wed 01/04/15. Contacted Thomas on Mon 30/03/15 to confirm - technician to call me back same day to confirm - did not transpire. All further calls to Thomas were not answered - sms's not rep**** to. In excess of 25 calls and messages sent to him.<br> 4) Contacted by head office - Charlene - appointment confirmed for Thurs 2/4/15 at 2pm. I called her again on Thursday at 1pm to confirm that installation would be done same day - took leave from work to attend to technician. No technician called or turned up. Charlene and Thomas not contactable. Head office contacted - informed me no appointment booked. Asked for manager to return my call -no call received.<br> 5) They were previously informed that house unoccupoied over weekend thus urgency.