MS
Mfundo S

1 reviews | Active since Oct 2012

15 Jul 2024, 16:04

Harassment from security personnel from Stallion security

This issue was reported to Jonathan but he is not doing anything about it.

We had an altercation with January Manyisi, a security personnel at complex called Jade in sandton on Friday 12 July 21:00. I was waiting at the entrance for the gate to open. He was shouting from the guardhouse making remarks about why am I just standing around and not saying anything. This is the person shouting from inside the guardhouse and not even coming to ask politely at the vehicle. So the friend that I was visiting literally opens 30 seconds later. Only then he comes out of the guardhouse to my car inside at the parking lot, he starts shouting again and swearing. I then went to his colleague, Sibusiso at the guardhouse and asked for the management contact details as this is the second time Mr Manyisi ill treated me. He behaved similarly in an incident about 3 weeks ago. I was being assisted by his colleague, he then popped out the guardhouse window and started talking loudly over his colleague and that time I was a passenger. A woman was driving and I had to intervene to ask him to lower his voice and talk to the woman politely. This was because they were processing her driver's license but were saying they couldn't find the resident unit number on the intercom. So the lady was then asking why they were processing her details if they couldn't find the resident, but Manyisi exploded. But we let that incident pass by. After that we saw him escorting a lady with groceries into the complex, which I'm sure is not part of security duties. The guy wouldn't even tell us his name because he did not have a name tag.

So we can see his behavior is escalating and he's not remorseful about these incidents, instead he says he will carry on like this. This is now a harassment and if something is not done about this gentleman we will escalate this matter further and I'm sure it won't be a good reputation for Stallion

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Replies (3)
Stallion Security
Stallion Security's reply24 Jul 2024, 16:42
Official
Dear Mfundo,
Your complained is noted and will be directed to the line manager.
I will revert there after
Kind Regards
Piet Uys
Stallion Security
Stallion Security
Stallion Security's reply26 Jul 2024, 14:01
Official
Stallion Security has engaged with Mr.Siyongwana on multiple levels of our management team and have the utmost confidence that we have fully addressed his complaint. We pride ourselves in not only providing a first class service but also where every person will always be treated with the utmost respect and dignity. We apologise profusely for the unfortunate incident and the way in which Mr. Siyongwana was treated by our staff member. We have collectively agreed that the matter was professionally dealt with and Mr. Siyongwana is hopefully now a raving fan of Stallion Security. 
Regards 
Stallion Management 
MS
Mfundo S's update26 Jul 2024, 17:18
Reviewer Update
Thanks to tge management team for addressing this matter. To Khulani and and Dave, I appreciate 🙏🏾