MR
Mike R

1 reviews | Active since Nov 2015

10 Nov 2015, 12:04

Don't go to Stallion if you value your security!

At the beginning of September we had a 90th birthday celebration at our house. At the tail end of the event some lunatic jumped the main road and hit a car - which went flying onto the pavement and hit 3 pedestrians - killing one of them. The lunatic then put his foot down and came rocketing down our street and narrowly missed two members of my family and then crashed into a lamp-post and my brothers car (which was parked next to the lamp-post).<br> I immediately pressed my panic button and waited hopefully - while also phoning the police emergency line. 20 minutes later the police turned up - but no Stallion. In the interim I had phoned the telephone number on the poster they had put up on my wall to tell the world that we were being protected by Stallion. THERE WAS NO REPLY TO THEIR PHONE NUMBER - I PHONED THEM 3 TIMES!<br> To cut a long story short - I then tried to get hold of them to get rid of their useless service - and got no response despite 3 e-mail responses to their attempts to collect money from me!<br> This week management told me to pay for all the months that I had been trying to get rid of them - and one months notice - and then I could go!<br> Don't touch this company!

0
Replies (2)
Stallion Security
Stallion Security's reply10 Nov 2015, 20:51
Official
Hello MikeRoussos,

Thank you for bringing this to our attention. We will contact you tomorrow.
MR
Mike R's update21 Jun 2016, 08:07
Reviewer Update

Stallion did get hold of me after this review and after a lot of wasted time and effort pretending to help - they told me I was welcome to leave if I paid them for the full two years that my contract was supposed to run.

This despite the fact that the only "service" I had received from them were responses to a bunch of "false alerts" - when their truck arrived to check a panic button alert - despite my stressing that we had put the buttons away and no one had pushed any button! This kept happeneing and it became a standing joke with th drivers of their vehicles - with all of them knowing the story - but their office doing nothing about it!

This is the company that told me - when I signed up - that I shold not be concerned about the 2 year duration as if I am dissatisfied with the service I can just give them a months notice and leave - no obligation.

Now they demand payment for no service at all

As I said before - DONT TOUCH THIS COMPANY - THEYRE A BUNCH OF ******