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gK
gareth K

1 reviews | Active since Nov 2016

12 Oct 2025, 19:19

Worst service and decision I made using Stage Zero

My second negative review. I am now being threatened with suspension after my services were only active for half a day. The finance team have promised to call me since September and I am still waiting and now they want to suspend me . I have never had such terrible experience so far that I have warned people to stay away from Stage Zero. I am not happy and will be taking this Further

0
Replies (6)
Stage Zero
Stage Zero's reply13 Oct 2025, 08:36
Official
Good day, Gareth 

 We're sorry to hear about your experience, and we appreciate you bringing this to our attention. 

Kindly be advised that we have requested for feedback from the relevant department to provide with feedback regarding this matter.

Your satisfaction is important to us, and we're committed to resolving this issue promptly.  We have escalated your query to our Support department. They will contact you to help you with your Query. 

Regards, 
Stage Zero 
gK
gareth K's update13 Oct 2025, 09:22
Reviewer Update
Stage Zero has now suspended my account after I have in been promised by them that it wont happen and that I dont owe them anything. GREAT SERVICE Guys, I tried calling the Finance team and they only work after 10:00. I want my services re-instated immediately as why must I pay for service i didn't yet have firstly , Secondly As per September PROMO should have received free and then thirdly i was promised nothing would happen while they investigate my complaint????? I have had nothing but issues with Stage Zero from Day 1.... I will not recommend your services to anyone until you fix my issues and queries , in fact I will encourage people to stay clear and go elsewhere.
Stage Zero
Stage Zero's reply13 Oct 2025, 09:40
Official
Good day, Gareth 

I hope this message finds you well.

Please be advised that our social media representative has been attempting to get in touch with you in order to assist with resolving your concern. We value your satisfaction and are committed to addressing this matter promptly and effectively.

At your earliest convenience, kindly respond so we can move forward and provide the support you need.
Kind regards

Stage Zero Support Team 
Stage Zero
Stage Zero's reply13 Oct 2025, 12:57
Official
Good day, Gareth 

I hope this message finds you well.

Please be advised that our social media representative has been attempting to get in touch with you in order to assist with resolving your concern. 

We have received feedback and have updated your query with the relevant department.

There has been an email send as well to advised of the outcome regarding the issue

We value your satisfaction and are committed to addressing this matter promptly and effectively.

At your earliest convenience, kindly respond so we can move forward and provide the support you need.
Kind regards

Stage Zero Support Team 
Stage Zero
Stage Zero's reply13 Oct 2025, 16:39
Official
Good day Gareth
 
Trust that all is well,
 
Our social media representative has tried multiple times to contact you, but we have not heard from you yet.
 
Please be advised that he has taken the ownership to escalate the issue to all departments and get your system restored and that payment rebate for the month of September which has been resolved.
 
I would also like to apologize again for the negative experience faced and to take the opportunity to Thank you for allowing me to assist with your issue.  Based on my service provided would you be so kind as to rate my service?
 
Please click on the below link :
 
Hello Peter Link
https://www.hellopeter.com/stage-zero

GMBR Link

Google review
Review Companies Online | Customer Service & Company Ratings | hellopeter.com


Should you have any queries, please do not hesitate to contact our support team

Kind regards

Stage Zero support
Website: http://stagezero.co.za.
WhatsApp: https://wa.me/***?text=Hi ‪(+***2)
Email: ***
Stage Zero
Stage Zero's reply16 Oct 2025, 13:19
Official
Good day Mr. Gareth 

Hope this finds you well,

Kindly be advised that as per our conversation that we happy to say that all your issues have been resolved.

We thank you for the negative experience as we were able to identify new ways of tackling issues and get it solved.

Kindest Regards 

Stage Zero Support Team