TVDM
Terri Van Der Merwe

1 reviews | Active since Jul 2016

22 Aug 2024, 13:37

When did I become a client of stage zero? Show me where I signed?

I have been with Vox for over 4 years, suddenly Stage Zero tries to debit my account for payment of a rented UPS. I had never heard of them before. Now I am getting monthly billing from them when I used to have an uneventful monthly payment with Vox. I have never knowingly chosen to be a client of Stage Zero and never signed a contract with them. I never authorised my personal details to be handed over to them - definitely not my banking details. They harass you and never respond to emails. How can a person become a client of a company without ever signing paperwork? I think this is disgusting. I am trying to return this stupid UPS and get this company that I never wanted to be a part of out of my life for good.

0
Replies (2)
Stage Zero
Stage Zero's reply22 Aug 2024, 14:38
Official
Good day Terri V,

Thank you for your review.

The above has been escalated to the Stage Zero team for further assistance.

An agent from the accounts team will be in contact with you soonest to assist further.

Kind regards,
Stage Zero
Stage Zero
Stage Zero's reply23 Aug 2024, 15:14
Official
Good day Terri V,

We have received confirmation from the Debtors team that you have been contacted and advised about the query you have raised.

 Should you have further enquiries, please reach out to us on *** or ***

Kind regards,
Stage Zero