Very poor customer service and I will never recommend them to any person

Item: Stage Zero
Rating: 1
Author: Kobus K

Very poor customer service and I will never recommend them to any person. Product does not work and then they bill you when they should not.

Helpful (0)

Replies (2)

Stage Zero's replyOfficial

02 Jun 2026, 06:32

Good day, Kobus

We are actively addressing your existing complaint and ensuring you receive the attention you need.

We sincerely apologize for any inconvenience this has caused.

Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.

Your satisfaction matters to us, and we are committed to resolving this promptly.

Your query has been escalated to our Support department, who will reach out to assist you directly.

Regards,
Stage Zero

Stage Zero's reply02 Jun 2026, 06:32

Official

Good day, Kobus

We are actively addressing your existing complaint and ensuring you receive the attention you need.

We sincerely apologize for any inconvenience this has caused.

Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.

Your satisfaction matters to us, and we are committed to resolving this promptly.

Your query has been escalated to our Support department, who will reach out to assist you directly.

Regards,
Stage Zero

Stage Zero's replyOfficial

21 Jul 2026, 12:15

Good day Jacobus Janse Van Rensburg,

Trust all is well.

The social media issue has been sorted. The only issue is on the shading of the trees which is being addressed on the open ticket.

If all issues have been resolved, we would kindly like to request that you review and update the rating on the social media complaint.

Your assistance will be highly appreciated.

Kind regards,
Social Media Representative