MS
Michael S
1 reviews | Active since Mar 2012
02 Mar 2026, 10:28
Useless
I cancelled their service last year, I have been waiting for them to collect their stupid ups since then, yet i get harassed by them almost daily that my subsrciption is unpaid. No its not, you havent collected your ups or cancelled the subscription, which I did on your website as instructed. Everytime I respond to your emails I get a reposne that you are looking into it. Stop looking, its right there, its been cancelled, collect your *******. STOP HARASSING ME.
Helpful (0)
Replies (2)0
Replies (2)
Stage Zero's replyOfficial
03 Mar 2026, 09:38 Good day, Micheal Sparks
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
Stage Zero's reply03 Mar 2026, 09:38
Official
Good day, Micheal Sparks
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
Stage Zero's replyOfficial
10 Mar 2026, 10:27 Dear Michael,
Thank you for your feedback.
Our records show that the cancellation request was processed in January 2026, however there was an outstanding balance on the account and the collection address for the UPS equipment had not been updated following your move.
The account is currently pending equipment collection so that the device can be retrieved, after which the account will be credited and the request closed.
Our team is working to finalise the collection so the matter can be fully resolved.
Kind regards
Stage Zero Support Team
Thank you for your feedback.
Our records show that the cancellation request was processed in January 2026, however there was an outstanding balance on the account and the collection address for the UPS equipment had not been updated following your move.
The account is currently pending equipment collection so that the device can be retrieved, after which the account will be credited and the request closed.
Our team is working to finalise the collection so the matter can be fully resolved.
Kind regards
Stage Zero Support Team
Stage Zero's reply10 Mar 2026, 10:27
Official
Dear Michael,
Thank you for your feedback.
Our records show that the cancellation request was processed in January 2026, however there was an outstanding balance on the account and the collection address for the UPS equipment had not been updated following your move.
The account is currently pending equipment collection so that the device can be retrieved, after which the account will be credited and the request closed.
Our team is working to finalise the collection so the matter can be fully resolved.
Kind regards
Stage Zero Support Team
Thank you for your feedback.
Our records show that the cancellation request was processed in January 2026, however there was an outstanding balance on the account and the collection address for the UPS equipment had not been updated following your move.
The account is currently pending equipment collection so that the device can be retrieved, after which the account will be credited and the request closed.
Our team is working to finalise the collection so the matter can be fully resolved.
Kind regards
Stage Zero Support Team