A
Anne

1 reviews | Active since Feb 2025

10 Sept 2026, 13:00

Stage Zero Poor NO Customer Service

My UPS is not working for 2 months now. I keep on sending mails, without any feedback or reply from Stage Zero. I even send a mail to cancel my subscription, also no feedback or reply. This is poor customer service from them. I will not recommend Stage Zero to anyone!!!! They love to take your money at the end of every month, but fail to give customer service. Very very disappointed.

0
Replies (4)
Stage Zero
Stage Zero's reply11 Sept 2026, 06:20
Official
Good day, Anne  Pretorius


We are actively addressing your existing complaint and ensuring you receive the attention you need.

We sincerely apologize for any inconvenience this has caused.
Kindly be advised that we are delighted to hear you are happy with the service rendered, and we truly appreciate you updating your review from a negative to a positive one..

We hope your recent experience with our team(Remano Kyster) met your expectations. We’re always looking for ways to improve and would love to hear your thoughts.

Regards,
Social Media Representative

Best regards,

Stage Zero
Stage Zero's reply14 Sept 2026, 09:59
Official
Good day, Anne  Pretorius

We are actively addressing your existing complaint and ensuring you receive the attention you needed.
Kindly be advised that we are delighted to hear you are happy with the service rendered, and we truly appreciate you updating your review from a negative to a positive one.

We hope your recent experience with our team(Remano Kyster) met your expectations. We’re always looking for ways to improve and would love to hear your thoughts.

Regards,
Social Media Representative

Best regards,

A
Anne's update14 Sept 2026, 11:28
Reviewer Update
Good day.

I would like to thank Remano Kyster for his quick and friendly assistance regarding my matter.
He resolved it very quickly.
I will give Remano Kyster from Stage Zero a 10/10.
Thank you very much. They need more people like you in the business.
Stage Zero
Stage Zero's reply14 Sept 2026, 11:36
Official
Thank you for the positive review but will you perhaps update the rating if possible.

Best regards,