PATHETIC SERVICE FROM STAGE ZERO

Horrible Experience with Stage Zero

We are a small local business working from home, we have had power failures on our system for more than 2 weeks now. After we kept phoning numerous times the contact centre keeps instructing us to do the same trouble shooting over and over. Our fridges are off, pool is green, we cannot work because the wifi is off. We have lost client because of this.

Two hit and run technicians came after we had to basicly loose it with the contact centre. They fit a new earth leakage switch after guessing thats the problem both times, just making the matters worse. Also not staying long enough to actually check if the problem is solved.

The technician was suppose to come back today, but Mohammed from call centre phoned and cancelled their appoinment, telling me i needed to go through the same trouble shooting AGAIN.

UNACCEPTABLE!!!

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