JVdB
Johannes Van der Berg
1 reviews | Active since Apr 2024
26 Mar 2025, 18:43
Hidden cost
Hi Consultant visited my house.Promising no hidden cost. 1.Day of installation contract was mailed ,insurance must be taken out. 2.Wifi is strong enough according to consultant,then router is needed for the app.App not available on iphone. More cost. 3.Installation was requested for the 28th of the month. Then contractor phone me for installation on the 20th. They have nobody available for the installation 28th. Now I need to pay pro rata as well the system was not setup till 26th.
Really hidden cost
Helpful (0)
Replies (15)0
Replies (15)
Stage Zero's replyOfficial
26 Mar 2025, 19:07 Good day Johannes Van der Berg
Thank you for reaching out to us.
We have escalated your query to our Support department. They will contact you to help you with your Query.
Regards
Stage Zero Team
Thank you for reaching out to us.
We have escalated your query to our Support department. They will contact you to help you with your Query.
Regards
Stage Zero Team
Best regards,
Stage Zero's reply26 Mar 2025, 19:07
Official
Good day Johannes Van der Berg
Thank you for reaching out to us.
We have escalated your query to our Support department. They will contact you to help you with your Query.
Regards
Stage Zero Team
Thank you for reaching out to us.
We have escalated your query to our Support department. They will contact you to help you with your Query.
Regards
Stage Zero Team
Best regards,
JVdB
Johannes Van der Berg's updateReviewer Update
26 Mar 2025, 19:08No COC also received
JVdB
Johannes Van der Berg's update26 Mar 2025, 19:08
Reviewer Update
No COC also received
Stage Zero's replyOfficial
26 Mar 2025, 19:54Good Day
Thank you for taking our call. As mentioned, we have escalated the query and will revert back as soon as we get feedback
Thank you for taking our call. As mentioned, we have escalated the query and will revert back as soon as we get feedback
Best regards,
Stage Zero's reply26 Mar 2025, 19:54
Official
Good Day
Thank you for taking our call. As mentioned, we have escalated the query and will revert back as soon as we get feedback
Thank you for taking our call. As mentioned, we have escalated the query and will revert back as soon as we get feedback
Best regards,
JVdB
Johannes Van der Berg's updateReviewer Update
26 Mar 2025, 20:01Thank you for the fast reply. Nice consultant that called me.
JVdB
Johannes Van der Berg's update26 Mar 2025, 20:01
Reviewer Update
Thank you for the fast reply. Nice consultant that called me.
JVdB
Johannes Van der Berg's updateReviewer Update
28 Mar 2025, 08:37Good day
System is not working. Battery 0 persent
System was rebooted yesterday and not working like it should.
Really seems there is issues the whole time with this.Your product you are selling at what it does is not the same. Everything is a struggle.
I am not going to pay your account if this not fixed.
Coc received.
Really gatvol
System is not working. Battery 0 persent
System was rebooted yesterday and not working like it should.
Really seems there is issues the whole time with this.Your product you are selling at what it does is not the same. Everything is a struggle.
I am not going to pay your account if this not fixed.
Coc received.
Really gatvol
JVdB
Johannes Van der Berg's update28 Mar 2025, 08:37
Reviewer Update
Good day
System is not working. Battery 0 persent
System was rebooted yesterday and not working like it should.
Really seems there is issues the whole time with this.Your product you are selling at what it does is not the same. Everything is a struggle.
I am not going to pay your account if this not fixed.
Coc received.
Really gatvol
System is not working. Battery 0 persent
System was rebooted yesterday and not working like it should.
Really seems there is issues the whole time with this.Your product you are selling at what it does is not the same. Everything is a struggle.
I am not going to pay your account if this not fixed.
Coc received.
Really gatvol
Stage Zero's replyOfficial
28 Mar 2025, 11:43 Good day Johannes Van der Berg
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
Best regards,
Stage Zero's reply28 Mar 2025, 11:43
Official
Good day Johannes Van der Berg
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
Best regards,
JVdB
Johannes Van der Berg's updateReviewer Update
31 Mar 2025, 10:12No feedback ,batteries not working on eskom power 4 days now.
Really will not recommend this to anybody.
Really will not recommend this to anybody.
JVdB
Johannes Van der Berg's update31 Mar 2025, 10:12
Reviewer Update
No feedback ,batteries not working on eskom power 4 days now.
Really will not recommend this to anybody.
Really will not recommend this to anybody.
Stage Zero's replyOfficial
03 Apr 2025, 09:47Good day Johannes Van der Berg
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
Best regards,
Stage Zero's reply03 Apr 2025, 09:47
Official
Good day Johannes Van der Berg
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
We are terribly sorry to hear this. We are looking into the query and will be in touch to assist further.
Regards
Stage Zero Team
Best regards,
JVdB
Johannes Van der Berg's updateReviewer Update
04 Apr 2025, 08:43Good day
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
JVdB
Johannes Van der Berg's update04 Apr 2025, 08:43
Reviewer Update
Good day
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
JVdB
Johannes Van der Berg's updateReviewer Update
04 Apr 2025, 08:44Good day
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
JVdB
Johannes Van der Berg's update04 Apr 2025, 08:44
Reviewer Update
Good day
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
Please contact me regarding my account,no communication received regarding the credit or nothing received.Keep get this emails account suspended
JVdB
Johannes Van der Berg's updateReviewer Update
04 Apr 2025, 08:45Want i call very soon
JVdB
Johannes Van der Berg's update04 Apr 2025, 08:45
Reviewer Update
Want i call very soon
JVdB
Johannes Van der Berg's updateReviewer Update
07 Apr 2025, 15:37Good day
New batteries was installed,setup was done but using more Eskom power than before. No feedback from your guys.Really disappointed with this. Costing me more money that the system.Really feel No cost should be charged on for this months as we are using eskoms power and getting the system correct and so that the system os working 100 and we are saving money.That is the main reason for the solar.
New batteries was installed,setup was done but using more Eskom power than before. No feedback from your guys.Really disappointed with this. Costing me more money that the system.Really feel No cost should be charged on for this months as we are using eskoms power and getting the system correct and so that the system os working 100 and we are saving money.That is the main reason for the solar.
JVdB
Johannes Van der Berg's update07 Apr 2025, 15:37
Reviewer Update
Good day
New batteries was installed,setup was done but using more Eskom power than before. No feedback from your guys.Really disappointed with this. Costing me more money that the system.Really feel No cost should be charged on for this months as we are using eskoms power and getting the system correct and so that the system os working 100 and we are saving money.That is the main reason for the solar.
New batteries was installed,setup was done but using more Eskom power than before. No feedback from your guys.Really disappointed with this. Costing me more money that the system.Really feel No cost should be charged on for this months as we are using eskoms power and getting the system correct and so that the system os working 100 and we are saving money.That is the main reason for the solar.
Stage Zero's replyOfficial
07 Apr 2025, 20:05Good day Johannes Van der Berg
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
Best regards,
Stage Zero's reply07 Apr 2025, 20:05
Official
Good day Johannes Van der Berg
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
Best regards,
JVdB
Johannes Van der Berg's updateReviewer Update
10 Apr 2025, 08:38Hi
Last week new batteries was put in,system was tested.
Not working reported this yesterday,last nigh form battery life 20perssent to 0 in 10 minutes not possible. 3 lights was on and the TV,really let somebody phone me regarding this….so that you can come and take your system down…really wasting my time
Last week new batteries was put in,system was tested.
Not working reported this yesterday,last nigh form battery life 20perssent to 0 in 10 minutes not possible. 3 lights was on and the TV,really let somebody phone me regarding this….so that you can come and take your system down…really wasting my time
JVdB
Johannes Van der Berg's update10 Apr 2025, 08:38
Reviewer Update
Hi
Last week new batteries was put in,system was tested.
Not working reported this yesterday,last nigh form battery life 20perssent to 0 in 10 minutes not possible. 3 lights was on and the TV,really let somebody phone me regarding this….so that you can come and take your system down…really wasting my time
Last week new batteries was put in,system was tested.
Not working reported this yesterday,last nigh form battery life 20perssent to 0 in 10 minutes not possible. 3 lights was on and the TV,really let somebody phone me regarding this….so that you can come and take your system down…really wasting my time
Stage Zero's replyOfficial
10 Apr 2025, 09:52 Good day Johannes Van der Berg
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
Best regards,
Stage Zero's reply10 Apr 2025, 09:52
Official
Good day Johannes Van der Berg
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
We are terribly sorry to hear this. We do see your query is being attended to by our Tech support manager and will do a follow-up.
Regards
Stage Zero Team
Best regards,