Enough is Enough

I am absolutely fed up with the ongoing harassment from this company.

I officially closed my account in March 2025 and was issued a statement showing a zero balance. Now, out of nowhere, they’re demanding R39 and threatening to disconnect a service that no longer exists — I haven’t used any device or service since the account was closed.

What’s even worse is that I explicitly requested my debit order to be stopped due to unemployment and financial hardship — and they agreed. Despite that, they still went ahead and debited my account, even though I had made a manual payment just four days prior!

I’ve reached out multiple times asking to be left alone, but they continue to hound me. Their customer service is unhelpful and completely disconnected from the reality of their clients’ situations.

If their next move is to blacklist me for R39 after years of loyal payments, they’re welcome to try — I’m ready to take legal action.

Avoid this company if you value your sanity and expect ethical treatment.