ECCELENT RESPONCES FORM STAGE ZERO

Since the installation in December 2024 the system has been working perfectly. I once had a glitch after loadshedding. Logged a ticket via the App and received a call back within two hours and was advised on how to do a reset and the problem was solved. Yesterday I contacted them via the App again for information after receiving a very high Eskom bill. Once again within two hours they checked the system and advised me on possible solutions. Raymond also requested the sales department to contact me with a further query I had. Within an hour Johannes phoned me. I would like to commend the staff on their prompt response and satisfactory assistance over a period of time.