Disgusting customer service

I am disgusted by the unprofessional and ********* behavior of the staff of this company.

I am being harassed for payment that I do not owe them and have asked and tried to speak to managers for over a month now but to no success.

I at no point elected to be serviced by this company but was forced to deal with them after Vox Telecoms outsourced their services to them and eversince it has been a nightmare.

I have tried to cancel NUMEROUS TIMES and everytime I think it's canceled I get harassed by retentions and forced to pay additional amounts that I do not owe them. I have provided them with proof of payment and everytime they come back with a new amount owing and blame the customer for not doing THEIR jobs. They failed to cancel my contract on the date I sent through my cancellation and now want to penalize me for that inefficient customer service. They are extremely dishonest and unprofessional and has even gone to the extreme of referring to non-existent emails, that was never sent to me and until date has failed to provide me with proof of same.

They do not want to leave me alone and is now forcing me to approach a court of law to grant me an interdict against them and to social media, because I have never come across such unpleasant and unprofessional service in my entire life and I do not want anyone else to ever experience this type of horrible service.

Hence I would definitely not recommend them to anyone, because this company will literally harass you and call you a million times and send you numerous emails and messages for a R120, that you do not owe them and add charges that they cant even explain and make it virtually impossible to cancel their sevices, to the point where your peace and sanity gets affected.

I have provided them with proof of payment as per email confirmation from THEIR OWN employees, regarding the alleged amount owed and have on NUMEROUS occasions tried to explain to them that I do not owe them but the more I try, the more they keep harassing me.

Until a manager actually calls me back, I will have no choice but to make my experiences known to the world at large because this is unacceptable customer service.