Bad service

I am so disappointed with FNB as I was receiving the money from Zambia and person sending me money type in my name as company and they have to reverse the whole transaction as the account number and everything else is correct. This is very inconvenience as I need to use the money ASAP. I was advise the money will take 7 working days what ******* is this. FNB you can do better than this. I called and speak to Forex consulting and all of them no could have assist me.The other person sent me an email starting that next time I should tell the person who sent me money that next everything should be correct the one person who who is realising money doesn't want as if it's their money