AP
Ambrose P
1 reviews | Active since May 2015
31 May 2022, 21:17
Poor cooked and prepared food with terrible management
I went to Stadium Fast Food Bloemfontein Curie Avenue, not only did I wait over 30 minutes after ordering my food. My food was poorly prepared to an extent that my family could not eat the food. The chicken was not well cooked and marinated with the source I ordered. I phoned the store manger on the 31st of May 2022, who was unapologetic to the poor service and quality food they serve. Being a regular customer at stadium, this is extremely poor and the management is extremely arrogant. I want my money back will never buy from Stadium fast food again.
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Replies (3)0
Replies (3)
Stadium Fast Food's replyOfficial
08 Jun 2022, 13:30Thank you for the review Ambrose, we are really sorry to hear about your experience at our Curie Avenue branch. May we please ask that you send us a message with your contact details to *** as we would really like to resolve this matter.
Stadium Fast Food's reply08 Jun 2022, 13:30
Official
Thank you for the review Ambrose, we are really sorry to hear about your experience at our Curie Avenue branch. May we please ask that you send us a message with your contact details to *** as we would really like to resolve this matter.
AP
Ambrose P's updateReviewer Update
08 Jun 2022, 17:48Dear Stadium,
Thank you very much for your willingness to address this matter. Please note your number is concealed and I won't be able to send you a message. However, I am in Bloemfontein just give me a time and date when to see your manager at Staduim Curie Avenue. I will drive to Staduim Curie Avenue branch.
Thank you very much for your willingness to address this matter. Please note your number is concealed and I won't be able to send you a message. However, I am in Bloemfontein just give me a time and date when to see your manager at Staduim Curie Avenue. I will drive to Staduim Curie Avenue branch.
AP
Ambrose P's update08 Jun 2022, 17:48
Reviewer Update
Dear Stadium,
Thank you very much for your willingness to address this matter. Please note your number is concealed and I won't be able to send you a message. However, I am in Bloemfontein just give me a time and date when to see your manager at Staduim Curie Avenue. I will drive to Staduim Curie Avenue branch.
Thank you very much for your willingness to address this matter. Please note your number is concealed and I won't be able to send you a message. However, I am in Bloemfontein just give me a time and date when to see your manager at Staduim Curie Avenue. I will drive to Staduim Curie Avenue branch.
Stadium Fast Food's replyOfficial
09 Jun 2022, 09:18Thank you for your response Ambrose and for allowing us the opportunity to rectify this matter. You are very welcome to see Matthews at our Curie Avnue Branch today (09.06.2022) between 09h00 and 16h00 or tomorrow (10.06.2022) between 08h00 and 17h00.
If you have any other problems please contact me (Lindy Rossouw) at our Head Office - contact details are available on our website.
Have a great day!
If you have any other problems please contact me (Lindy Rossouw) at our Head Office - contact details are available on our website.
Have a great day!
Stadium Fast Food's reply09 Jun 2022, 09:18
Official
Thank you for your response Ambrose and for allowing us the opportunity to rectify this matter. You are very welcome to see Matthews at our Curie Avnue Branch today (09.06.2022) between 09h00 and 16h00 or tomorrow (10.06.2022) between 08h00 and 17h00.
If you have any other problems please contact me (Lindy Rossouw) at our Head Office - contact details are available on our website.
Have a great day!
If you have any other problems please contact me (Lindy Rossouw) at our Head Office - contact details are available on our website.
Have a great day!