Urgent Concern Regarding Lack of Support

I am extremely concerned and disappointed with the level of service I have received from Stadio. Despite driving to the Krugersdorp Campus - in December before Campus closure, sending multiple emails, logging tickets with the relevant departments, and making numerous phone calls, weeks have passed without any assistance or indication of a resolution. The lack of student support and care at this institution is deeply troubling. It gives the impression that the primary focus is on financial matters rather than providing the necessary academic and administrative support to students.