Stadio Registration problems

I have wanted to avoid doing this, but this may be the only way someone may actually do something. My registration with Stadio has been extremely stressful and frustrating.

I registered my modules after consultation with an advisor and submitted the institutions module registration document that I signed. I was then allocated to very different modules with only 1 being a module I registered for. I inquired as to why this issue happened through different channels recommended by Stadio, to only get a response to see the confirmation of registration attached. Which was the incorrect information that I had stated I wanted changed. I even submitted the document I signed.

I responded saying the same thing again and got no response. To later get a statement from Stadio asking me to pay for the exact thing I have been looking to rectify. This made me very upset and I again requested things to be sorted before I pay any fees.

Only to be met with an automated response that the ticket is closed and sorted. It was not. I again requested for this to be rectified to once again be sent another Confirmation email with incorrect subjects.

I finally managed to call and speak to someone who said they were able to sort it out and I would get a confirmation mail soon. I still have not received the mail or any response to my queries.

This is extremely poor for a private institution charging hefty fees and cannot provide a simple and effective support service. This is shocking.