Stadio Higher Education frustrated student.

I am a frustrated Stadio student who is busy with her PGCE this year. I informed Stadio on 7 August 2026 that I am struggling to find a school to do my second semester teaching practice, since they said that I use the same school as last semester. Schools said they were full for this term and then I contacted the WIL team on numerous occasions to get assistance from them in getting a school - however, the WIL team is unreachable every time I try to reach them . I then logged a ticket for assistance, as we were advised by Stadio during a PGCE support meeting. I logged 2 tickets - the first one was an email that I sent to the email address provided to us on 07/08/2026 and then Stadio logged it as a ticket with this reference number TKD-216224 and the second one, I logged a ticket with the following reference number, TKD-218863. Both tickets have not been responded or attended to, but funny enough I checked now on the ticket portal and it said it ticket TKD-216224 has been solved. What has it been solved?? Nobody contacted me, I did not receive any assistance from Stadio regarding finding a new school. I eventually did find myself another school and sent my Willingness To Host reply form last week and resubmitted it on Monday as there were added details on the form. There is no feedback or confirmation from Stadio regarding the school that I am going to. It is quiet on their side, this is concerning because I don't know what's going on. I started my practicals at this school on Monday, 17/08/202 because Stadio said we can start even before the confimration letter comes because there is a backlog even though they promised that everything would be finalized by 14 August 2026 . I need a response from STADIO asap because there is an assessor from Stadio that needs to be allocated to me. When is all of this going to happen when the first week is almost over and nothing has happened? I cannot be delayed by an *********** person. I have registered and paid for my fees in full, therefore, I cannot be delayed by an *********** person or people. I need Stadio to respond to me asap. I have now resorted to Hello Peter because Stadio is unreachable, when you call, the phones are never answered and emails are never responded to and tickets are never attended to. I need assistance as soon as possible.