PGCE student disappointed

I am extremely disappointed with the service I’ve received from STADIO. I paid my fees in December, yet my account still reflects outstanding fees to this day. This issue has been reported multiple times with no resolution. In addition, I have not received some of my academic results, which has made it impossible for me to request a remark. Attempts to resolve these issues have been futile — emails go unanswered, calls are not picked up, and the finance department is consistently unavailable. As a PGCE student, this lack of communication and inefficiency is unacceptable and causes unnecessary stress, especially when academic progress depends on timely administration. I expected far better from a higher education institution. Based on my experience, I would not recommend STADIO to prospective students.