Module cancellation

Dear STADIO Student Support,

I am writing to express my disappointment with the service I have received regarding my module cancellation request.

I registered in July, and shortly afterwards I realized that I needed to cancel one of my modules. Since then, I have made several phone calls, sent emails, and submitted support tickets. However, my tickets are marked as "Problem Solved" even though the module has still not been cancelled.

This has been extremely frustrating, as I have been trying to resolve this issue for weeks without success.