AM
Ayanda M
1 reviews | Active since Feb 2025
20 Oct 2025, 14:09
I’m extremely disappointed with Stadio’s lack of communication and support
I’m extremely disappointed with Stadio’s lack of communication and support. I have been trying to submit my assignment and followed all the steps they advised, including emailing the address they provided for late submissions, only to find out later that they gave me the wrong email address. I’ve created multiple tickets, called several times, and even emailed the lecturers, but no one has assisted me properly. Now I’m being told the portal is closed, even though the delay was caused by Stadio’s own incorrect information. It’s frustrating and unfair that students are left helpless in situations like this. Stadio seriously needs to improve its communication and accountability, we work hard and pay fees expecting reliable support, not confusion and neglect.
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Replies (4)0
Replies (4)
STADIO – Krugersdorp Johannesburg Campus's replyOfficial
20 Oct 2025, 14:34Dear Ayanda,
Thank you for bringing this to our attention. Please allow us some time to investigate this matter before resolution.
Kind Regards, The STADIO Team
Thank you for bringing this to our attention. Please allow us some time to investigate this matter before resolution.
Kind Regards, The STADIO Team
STADIO – Krugersdorp Johannesburg Campus's reply20 Oct 2025, 14:34
Official
Dear Ayanda,
Thank you for bringing this to our attention. Please allow us some time to investigate this matter before resolution.
Kind Regards, The STADIO Team
Thank you for bringing this to our attention. Please allow us some time to investigate this matter before resolution.
Kind Regards, The STADIO Team
STADIO – Krugersdorp Johannesburg Campus's replyOfficial
20 Oct 2025, 16:05Dear Ayanda:
STADIO communicated the submission opportunity on 13 October 2025, and we also responded to your Q Desk query on 15 October 2025. We understand that you were unable to make use of the submission opportunities provided.
STADIO communicated the submission opportunity on 13 October 2025, and we also responded to your Q Desk query on 15 October 2025. We understand that you were unable to make use of the submission opportunities provided.
As an educational institution, we are committed to upholding our assessment policies to ensure fairness and consistency for all students who submitted within the required timelines. That said, we also recognise that circumstances can sometimes make it difficult to meet deadlines, and we want to support you as best we can.
Our campus team will be reaching out to you shortly to explore how we can assist you moving forward. Please know that we are here to help, and we encourage you to engage with the team so we can work together toward a positive resolution.
Kind Regards, The STADIO Team
Kind Regards, The STADIO Team
STADIO – Krugersdorp Johannesburg Campus's reply20 Oct 2025, 16:05
Official
Dear Ayanda:
STADIO communicated the submission opportunity on 13 October 2025, and we also responded to your Q Desk query on 15 October 2025. We understand that you were unable to make use of the submission opportunities provided.
STADIO communicated the submission opportunity on 13 October 2025, and we also responded to your Q Desk query on 15 October 2025. We understand that you were unable to make use of the submission opportunities provided.
As an educational institution, we are committed to upholding our assessment policies to ensure fairness and consistency for all students who submitted within the required timelines. That said, we also recognise that circumstances can sometimes make it difficult to meet deadlines, and we want to support you as best we can.
Our campus team will be reaching out to you shortly to explore how we can assist you moving forward. Please know that we are here to help, and we encourage you to engage with the team so we can work together toward a positive resolution.
Kind Regards, The STADIO Team
Kind Regards, The STADIO Team
AM
Ayanda M's updateReviewer Update
20 Oct 2025, 16:47I DID NOT RECEIVE AN EMAIL FROM YOU ON THE 13th I received on email on the 15th at 14:40 asking me to check if the portal is open for me to submit, I saw the email at 19:12 and rep**** saying that NO IT IS NOT OPENED! I WAS TOLD THAT ACCORDING TO YOUR SYSTEM THE PORTAL WAS OPENED ON TUESDAY AND WEDNESDAY BUT THIS WAS ONLY COMMUNICATED WITH ME ON WEDNESDAY 14:40 I HAVE NOT MISSED A DEADLINE FOR MY SUBMISSIONS FOR THE ENTIRE YEAR! YOUR INSTITUTION IS NOT CHEAP FOR YOU GUYS NOT TO COMMUNICATE EFFECTIVELY!
AM
Ayanda M's update20 Oct 2025, 16:47
Reviewer Update
I DID NOT RECEIVE AN EMAIL FROM YOU ON THE 13th I received on email on the 15th at 14:40 asking me to check if the portal is open for me to submit, I saw the email at 19:12 and rep**** saying that NO IT IS NOT OPENED! I WAS TOLD THAT ACCORDING TO YOUR SYSTEM THE PORTAL WAS OPENED ON TUESDAY AND WEDNESDAY BUT THIS WAS ONLY COMMUNICATED WITH ME ON WEDNESDAY 14:40 I HAVE NOT MISSED A DEADLINE FOR MY SUBMISSIONS FOR THE ENTIRE YEAR! YOUR INSTITUTION IS NOT CHEAP FOR YOU GUYS NOT TO COMMUNICATE EFFECTIVELY!
AM
Ayanda M's updateReviewer Update
20 Oct 2025, 17:07Please do not insult my intelligence, I am a paying student and your portal was not open as you are stating. If it was, I would like to know from what time to what time and send me evidence of your “communication” for the 13th. I will be waiting.
AM
Ayanda M's update20 Oct 2025, 17:07
Reviewer Update
Please do not insult my intelligence, I am a paying student and your portal was not open as you are stating. If it was, I would like to know from what time to what time and send me evidence of your “communication” for the 13th. I will be waiting.