Extremely Frustrating Experience with Credit Transfers and Poor Communication

I started my academic journey at Stadio last year, and it has been an incredibly frustrating experience. I previously completed over 20 modules at UWC, but Stadio only credited me for 2. Thandeka Maduma assisted with the credit transfer process, but responses to my emails took weeks, and by the end of the year, the credited modules still didn’t appear on my academic report. I have called multiple times, spoken to different staff members, and either been put on hold indefinitely, had calls disconnected, or had staff hang up on me. An email I sent four days ago still hasn’t received a reply. Communication has been extremely poor, and the lack of support has made this process unnecessarily stressful. I hope the university addresses these issues and improves responsiveness for students going through credit transfers.