Emails

One of the things that annoys me the most about this place is that when you send an email you don’t get any type of response for days. Then when I’ve followed up for the 10th time and call I’m informed that my email was seen but that the person who it was sent to (an employee) was not the correct person and then ill be provided with the “correct contact person”. Instead of replying to my first email and CC the correct person in for assistance, everyone just ignores it until it gets escalated. I’ve sent in my registration on the 18th of December 2025. I followed up on the 5th January 2026, the 7th was informed via email that I need to be patient, called on the 14th of January just to be told that due to an outstanding amount that is the reason for not being registered yet. Could no one put that in a reply to the first email? This has happened so many different times. If you receive an email from a student asking a question that is not relevant to your duties, reply to the email and inform them who they should be speaking to! Don’t just ignore it!!